Last week, my employer sponsored an end-of-the-summer ice-cream day: a vendor set up an ice-cream stand outside our building and gave out ice-cream cones/cups. It was nice and it was yummy.
While getting my ice cream, I heard the guy behind me ask the vendor why there weren't signs on the (six) flavors so people would know which was which. "Because," the vendor immediately replied, "It's important to talk to people."
I had actually noticed that when I stepped up to request my cone: something in the vendor's body language told me in no uncertain terms that regardless of the line behind me, I'd better lead with, "Hi, what's up?" rather than, "I'd like chocolate in a cone, please."
No comments:
Post a Comment